DispatchDeck Fleet Notifications SMS

Operational text messages sent from your employer’s DispatchDeck account to dispatchers, drivers, and crew.

Who This Program Is For

This program sends operational SMS messages to dispatchers, drivers, and crew of trucking companies that use DispatchDeck. Messages relate to daily schedules, pre-trip and DVIR inspections, clock-in / clock-out, maintenance work orders, and compliance deadlines.

This is not a marketing program. Messages are sent only after the employee has consented through their employer. For DispatchDeck’s separate sales and support SMS program (messages from +1 (830) 406-4458), see dispatchdeck.app/sms-program.html.

About the Program

The DispatchDeck Fleet Notifications SMS program is operated by Blue Collar Coding LLC (1109 6th St E, Williston, ND 58801), doing business as DispatchDeck, on behalf of its trucking-company customers. Messages are sent from a pool of dedicated phone numbers in the +1 (701) area code, with overflow / backup delivery on the toll-free number +1 (855) 500-4752. Recipients may receive messages from either source depending on routing and carrier status.

Program Details

Sample Messages

“DispatchDeck: Your schedule for tomorrow is Mat Install at Chevron, 7:00 AM start. Truck 201, Trailer T-14. Driver code: CH6711. Reply STOP to opt out, HELP for help. Msg & data rates may apply.”
“DispatchDeck: Reminder: Your CDL medical card expires in 30 days. Please contact your dispatcher to schedule renewal. Reply STOP to opt out, HELP for help. Msg & data rates may apply.”
“DispatchDeck: DVIR reminder: No pre-trip inspection has been submitted today for Truck 105. Please complete your inspection before operating. Reply STOP to opt out, HELP for help. Msg & data rates may apply.”
“DispatchDeck: Your maintenance work order has been updated. Task: Oil Change - Truck 103. Status: Completed. View details in DispatchDeck. Reply STOP to opt out, HELP for help. Msg & data rates may apply.”
“DispatchDeck: Clock-out alert: You have been clocked in for 12+ hours. Please clock out or contact your dispatcher if you are still working. Reply STOP to opt out, HELP for help. Msg & data rates may apply.”

How Employees Consent to Receive Messages

Consent is collected on paper, at hire, before any phone number is added to the system. DispatchDeck does not gather consent through a website or app sign-up form — the trucking company collects a signed written consent form from each employee as part of standard onboarding, the same way it collects W-4, I-9, and MVR-release paperwork.

Step 1 — Employee signs the written SMS consent form (this is the opt-in)

At hire, the trucking company gives each employee the one-page Employee SMS Consent Form and collects their signature. The form discloses the program in full — the operational message types, the message frequency, “Msg & data rates may apply,” and STOP/HELP opt-out instructions — states that consent is not a condition of employment or of any purchase, and links to this page. This signed form is the employee’s opt-in, and the employer retains it on file. The employer is responsible under the DispatchDeck Fleet SMS Terms for collecting and keeping this signed consent record.

The signed Employee SMS Consent Form an employee completes at hire, authorizing operational SMS from DispatchDeck on behalf of their employer. Shows the message types, frequency, 'Msg & data rates may apply', STOP/HELP opt-out, 'not a condition of employment', and a signature, printed name, mobile number, and date.
The written Employee SMS Consent Form, signed at hire — the employee’s opt-in.  Download the blank form (PDF)

Step 2 — Dispatcher enables messaging after consent is on file

Only after the signed consent form is collected does the dispatcher add the employee in the Roster and turn on the SMS Notifications setting for that record (it defaults OFF for newly added employees). This step is operational enablement inside the software — it is the employer’s control for switching messages on or off, not the consent itself. The opt-in is the signed form in Step 1.

DispatchDeck Roster → Add Employee modal showing the SMS Notifications setting in its OFF default state. The dispatcher enables it only after the signed consent form has been collected.
The dispatcher’s SMS Notifications setting, shown in its default OFF state. Enabled only after the signed consent form (Step 1) is on file.

Ongoing — STOP/HELP on every message

Messages include opt-out instructions: “Reply STOP to opt out, HELP for help. Msg & data rates may apply.” Standard STOP/HELP keyword handling is enforced by the carrier and our platform throughout, so an employee can opt out at any time regardless of the consent on file.

DispatchDeck does not enroll phone numbers from purchased lists, third-party lists, scraped data, or any source other than this signed-consent-at-hire process. Consent is not a condition of employment with the employer or of any DispatchDeck product or service.

Are You an Employer Adding Employees to DispatchDeck?

Before adding an employee’s phone number to your DispatchDeck Roster, you must (a) disclose to the employee that they will receive operational SMS messages from DispatchDeck on your behalf, (b) provide the program details on this page or equivalent disclosure, and (c) obtain the employee’s consent to receive those messages. By entering a phone number into DispatchDeck, you confirm that you have collected this consent. See the Fleet SMS Terms for full requirements.

How to Stop Receiving Messages

You can opt out at any time by replying STOP (or STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT) to any DispatchDeck SMS message you receive. You will receive a confirmation message and you will not receive any further messages.

If you cannot reply STOP for any reason, email support@dispatchdeck.app or call (830) 406-4458 with the phone number you want removed and we will opt you out within one business day.

Your Privacy

Blue Collar Coding LLC does not sell, rent, or share your mobile phone number or SMS opt-in consent with any third parties for their marketing or promotional purposes.

Your phone number is shared only with our SMS service provider (Twilio) for the sole purpose of delivering messages to you, and with your employer (the DispatchDeck customer who added you). Full details are in our Fleet SMS Privacy Policy.

Need Help?

Reply HELP to any DispatchDeck SMS message, email support@dispatchdeck.app, or call (830) 406-4458.