DispatchDeck
SMS Terms and Conditions
Effective Date: February 19, 2026
Quick Summary
- Program: DispatchDeck Fleet Notifications
- Message Types: Dispatch schedules, safety alerts, operational updates
- Frequency: Varies based on dispatch activity (typically 1-10 messages per day)
- Cost: Message and data rates may apply
- Opt-Out: Reply STOP to unsubscribe
- Help: Reply HELP or email support@dispatchdeck.app
1. Program Description
DispatchDeck Fleet Notifications is an SMS messaging service that enables fleet managers to communicate with drivers and team members. Messages may include:
- Dispatch schedules and job assignments
- Schedule changes and updates
- Safety alerts and notifications
- Maintenance reminders
- Time-off request updates
- Other operational communications
2. Consent and Opt-In
By providing your mobile phone number to your employer or fleet manager through DispatchDeck, you consent to receive SMS messages related to fleet operations and your work assignments.
Consent is typically obtained when:
- You are added to the company roster with your phone number
- You provide your phone number during driver onboarding
- You verbally consent to receive dispatch notifications
Consent to receive SMS messages is not required as a condition of employment, but may be necessary to receive time-sensitive dispatch information.
3. Message Frequency
Message frequency varies based on your company's dispatch activity. You may receive:
- 1-10 messages per day during active dispatch periods
- Fewer messages during slower periods
- Immediate alerts for schedule changes or safety issues
4. Message and Data Rates
Message and data rates may apply. Contact your mobile carrier for details about your messaging plan. DispatchDeck is not responsible for any charges from your carrier.
How to Opt Out
You can stop receiving SMS messages at any time:
Reply STOP to any message to unsubscribe.
You will receive a confirmation message and no further messages will be sent. Note that opting out may affect your ability to receive time-sensitive dispatch information.
5. Privacy
Your phone number and messaging data are handled in accordance with our Privacy Policy.
We will not share your mobile phone number with third parties for marketing or promotional purposes.
Your phone number may be shared with our SMS service provider (Twilio) solely for the purpose of delivering messages.
6. Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.
Message delivery depends on your mobile carrier's network and coverage. We cannot guarantee delivery of any specific message. Important communications should be confirmed through alternative means when possible.
7. Supported Carriers
SMS messages are supported on all major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and most regional carriers. Carrier support may vary for international numbers.
8. Changes to These Terms
We may update these SMS Terms from time to time. Continued receipt of messages after changes constitutes acceptance of the updated terms.
9. Contact Information
For questions about our SMS program:
DispatchDeck
Email: support@dispatchdeck.app
Website: https://dispatchdeck.app
Reply HELP to any message for immediate assistance.
10. General Terms
These SMS Terms are part of and subject to our Terms of Service. Use of our SMS features constitutes acceptance of both these SMS Terms and our general Terms of Service.